Mailing List Software E-Mail Routing In Sharepoint With Virtosoftware (Helpdesk With E-Mail Submissions)

Introduction

Microsoft Windows SharePoint Services 3.0 is a Windows Server technology that provides integrated services for work sharing and messaging, and represents a platform for Internet business applications design. The platform is highly flexible and easy to adjust, however the flexibility is often limited by poor realization of standard components. Luckily there are a lot of external components that provides the user with more features for business tasks resolving.
This article describes a sample of automatic e-mail routing organization in SharePoint and redirecting e-mail messages on behalf of internal e-mail box. The e-mail messages will be collected from several external e-mail boxes on different e-mail servers, for instance, Gmail or Hotmail. Incoming messages will be registered in a SharePoint list and redirected automatically on behalf of a single internal e-mail box to several recipients.





This scenario suits the task of HelpDesk systems when it's required to process incoming e-mails, create (register) Issues based on these e-mails and redirect original e-mails to a responsible user.





If a specific ticket is added to an e-mail message subject before it is redirected to a responsible user, it will be possible to process the responsible user's reply and relate it automatically to the Issue. In such a case, working with Issues will be more efficient by e-mailing clients and SharePoint will have the e-mails router's role.



Two VirtoSoftware components will be used for realization:
1. Incoming E-mail Feature
2. Workflow Activities Kit for SharePoint

Incoming E-mail Feature Review

SharePoint has a built-in mechanism for e-mail routing. However, it requires installation and adjustment of local SMTP service. Detailed instructions can be found at http://technet.microsoft.com/en-us/library/cc287879.aspx. But what do you do when your e-mail works on an external e-mail server such as Gmail or Hotmail, or you have more than one e-mail addresses? Your issue can be resolved with Incoming E-mail Feature by VirtoSoftware.
When the component is installed, you have the opportunity to adjust the rule for collecting e-mails from unlimited amount of e-mail servers and select a place to store the e-mail messages. POP3 protocol is used for connection to the e-mail box. E-mails can be saved to a list, a file library, or a folder on the disc.




As well as standard services, Incoming E-mail Feature adds special fields to a list for saving detailed information about an e-mail (EmailTo, EmailCc, EmailFrom, EmailSubject). The component also adds one more field EmailHtmlBody that allows getting text view of the message. Original e-mail (in the EML format) and all attachments are saved as attachments in a current item. Saving e-mails to a document library is also supported. Please see more detailed information on the component site http://www.virtosoftware.com/incoming-email-pop3-for-sharepoint.aspx.

Workflow Activities Kit for SharePoint Review

VirtoSoftware expands the range of SharePoint activities, allowing the ability to create custom activity sets, and thus, more flexible customization of business processes. Virto SharePoint Workflow Activities Kit is a set of no-code blocks that you can easily add to SharePoint Designer and build your own custom workflow within minutes. Virto Workflow Activities Kit can be used as an add-on for MS SharePoint and includes extended activities for sending e-mails and SMS as well as messaging to Twitter, Jabber and Miranda.
One activity is used as an example for our case — "Forward Email". This activity allows forwarding of the attached email file in EML format (EML file is a plain text file in MIME format, containing the e-mail header as well as the message contents and attachments) from the selected list item. The activity finds an email (file with .eml extension) in either list item attachments or in the file library. The activity modifies only the recipients, sender and subject headers. The email body and attachments are to remain in its original form; the activity does not add any modifications.
Installation

Before you start working, you need to install:
1. Virto POP3 Incoming E-mail Feature
2. VirtoSoftware Workflow Activities Kit for SharePoint

Email Routing Organization

First of all, let's create a list where all incoming e-mail messages will be placed in. Go to Site Actions -> Create and select creating a list based on Virto Incoming E-Mail List template.



Enter "Incoming Email" in the "Name" field and click "Create".





The list created from Virto Incoming E-Mail List template automatically has all Email fields. However, if you use your own template or existing list, all required fields will be added to the list only after you select it as the list for collecting e-mail.



Now we need to create a new e-mail box. Go to Site Actions -> Site Settings and select Virto Incoming E-Mail Settings in Site Administration.





The list of e-mail boxes is empty by default. Use "Click here to add a new POP3 box". We're going to use Gmail e-mail box as an example. Enter your connection parameters and select "Incoming Email" list to store e-mails. You can instantly check the connection settings. If you make this e-mail box active, it will start collecting e-mails and saving them in the list. Inactive e-mail boxes can be run with "Receive Email" button.



The adjustment is finished; click "Save" to save the settings. This way you can adjust the process of collecting e-mail messages from any amount of e-mail boxes.





The example of saving e-mail messages is below.



To organize e-mail routing with SharePoint Designer, let's create a new business process that will start automatically when an e-mail message is added to "Incoming Email" list.
Run SharePoint Designer and find File -> New -> Workflow. Select "Incoming Email" as a list, select the boxes for the business process to be run both manually and automatically when a new item is added to this list.



Click "Next". Add "Forward Email" activity to Workflow Actions.



This activity automatically finds EML files and sends it to the new recipients without any modifications. The activity enables the message to be left the same or change both the sender and the e-mail subject. This can be useful for HelpDesk systems when it's required to replace the sender with an email box and to insert a ticket that will relate the message in the system to the e-mail subject. We will use a fake ticket instead of a subject and add an original subject. Sender will be changed as well.
Note: the text and attachments are not modified while routing. Sender, recipient and subject are changed.

Note: activity "Forward Email" uses SharePoint SMTP settings by default. However, it supports email sending throughout any e-mail server with SMTP protocol. You just need to add "Set SMTP server settings" activity before this activity.




The activity with a full list of parameters looks as follows:




After this, we should save this business process.
Now, when new e-mails are received, it will be saved to "Incoming Email" and automatically resent to external recipients on behalf of internal e-mail box with a ticket in the subject. Here is a sample of a processed e-mail message.




You can change the business process and add a new Issue based on the e-mail message before this e-mail message gets redirected.

Conclusion

This article has fully described how e-mail retrieval and routing can be organized in SharePoint with VirtoSoftware components: Virto POP3 Incoming E-mail Feature & VirtoSoftware Workflow Activities Kit for SharePoint. This opportunity can be used in Help Desk systems, since it allows you to organize registration of all incoming e-mail messages in the system. Using the ticket number in a message subject enables tracking of which Issue the e-mail message belongs to.

Please read the whole article at Virto SharePoint Blog

Email Marketing Software Top Reasons To Buy Email Marketing Software

Email marketing is a type of marketing that uses email as the communication channel between the sender and the receiver. Broadly speaking, all emails sent to current or potential client for marketing a service/product can be considered email marketing. It is vital to understand two things, one - email marketing is the most effective online marketing tactic (second only to search marketing) and second - you cannot perform it manually.

You can, however, do it best using email marketing software also known as email advertising software or email generator. Email marketing software helps a user send a lot of emails simultaneously. Many companies are using these solutions to send bulk emails, follow-ups, offers, and newsletters to their current and prospective customers. Here are some strong reasons to try an email generator.

• Performs email validation: Email generator validates an email address; if an email address is validated, then you can go ahead with sending a mail at that address, else you could edit or drop the email from the sending list.

• Checks Spam Content: This feature identifies any spam content in your email. If any spam content is detected, you could drop that part from the email. If no spam is detected, then you could go ahead with sending the email without any worry. It is imperative to mention that the best check is in accordance with the spam-detection techniques of a mail filter.

• Maintains a history of emails: This feature keeps a record of all emails sent and received. This proves helpful in cases where there is an ambiguity on the status of an email (sent or not sent yet).

• Generates error messages: This feature helps you to track instances where an email was not received by the recipient due to some reason. This helps in ensuring that no one in missed.

• Schedules e-mail sending: One of the best features, it allows you to schedule the sending of e-mails. Now, you can write an e-mail and schedule it to be sent later. When the scheduled time arrives, the email is sent automatically.

• Allows for adding Dynamic data: This feature allows you to add a number of dynamic variables. More dynamic data means personalized emails and better results. Dynamic data may include First Name, Company, Address, Phone, or Fax Number.

This is not all; there are plenty of other features as well. All these features make your email advertising endeavor less time and effort consuming, all while generating better results. Try an email generator today!

Microsoft Instant Messaging Email Data Recovery At Home

 

The Internet has set the stage for faster exchange of information. Thus we saw the emergence of email and instant messaging applications. As people continue to use these resources, more and more data are being put out there and many more are stored in personal or office machines. What happens when the email messages suddenly become inaccessible? What if you can’t open your email messages anymore? You’ll then have to start looking for help and one way is email data recovery.

Email could get lost in so many ways. You may be using your PC and somehow your fingers got crazy and accidentally deleted them all. You might have received an email with a nice attachment or link and you click them or stored them in your hard drive not knowing that there’s virus there and your mail server is being eaten up alive.

Email could also get damaged while in the process of sending or receiving. Users delete items one day and wake up the next day realizing they need that email. Unfortunately, s/he also emptied her trash, just to have a clean email server. There is now a big problem at hand. You need the email messages back and fast.

Email data recovery could be addressed by data recovery software packages that are offered by a lot of service providers online. These do-it-yourself software applications assist the owner in retrieving the information or email files that have been lost, damaged, or totally deleted.

Different people have different email clients installed in their computers. Email clients include Microsoft Outlook, Outlook Express, Microsoft Exchange, Exchange Server, Lotus Noted, and Incredimail. Data recovery service providers offer email data recovery that is specific to a person’s email client.

Each of these email clients has their own features. That’s why there are different email data recovery tools for each type of email. Check for the file extensions when buying. Microsoft Outlook’s is PST, Microsoft Outlook Express’ DBX, MBX, Incredimail’s IMM and IMH, Microsoft Exchange’s OST, Exchange Server’s EDB, Lotus Notes’ NSF.

Check with the providers, which is best for your existing email client so that you can properly address the email data loss you encountered.

Data recovery could help retrieve lost files. There may be a lot of computer shops or companies that offer this service but if you think that your data loss problem is something you can handle on your own, then you can purchase your own data recovery package. Check if these packages have email recovery included. If not, you should find that specific application that can do it for you.

Make a Google search and see what kinds of products are available. Ask around. Check the local computer stores and compare one package from another before jumping on a purchase. Losing important email archives is depressing but it’s not a hopeless case. As more email messages get sent, new technologies will surely continue to spring to accommodate any future problems in email accessibility. Meantime, mind your problem and get going, you have email data recovery software to look for.

 

Verify Email Address 7 Ways To Verify Your Legitimate Work At Home Opportunity Is Scam Free

How do you know that website claiming to be a legitimate work at home opportunity is really genuine? Since no work at home opportunity is ever going to confess to being a scam, its up to you to verify the legitimacy of a work at home job before you consider it. To help, here are 7 ways you can verify a legitimate work at home opportunity.



1. Verify testimonials:



If the company uses personal testimonials but does not allow you to verify the claim, its most likely a scam. Also take a look at the names and websites used in the testimonial. If the same name continues to pop up on other work at home job sites the person and the website is most likely associated with a scam.



2. Verify claims made on the website:



A legitimate work a home opportunity will usually allow you to get in touch with others in your area signed up to work for that company. When you do talk with these workers, ask them what exactly they do, how much they make, about similar opportunities and what the up front costs covers.



3. What the costs take care of:



If the company asks you to pay up front costs for inventory, training and/or equipment find out exactly what youre getting and how much its all actually worth. Some companies will over charge consumers, while others make the cost far too low. Both are signs of a scam.



4. Does the company have a physical address and where are the headquarters:



A legitimate work at home opportunity has more than just an email address or P.O box number, they always have a physical address that you can visit or mail questions to.



5. What types of products or service would you be selling? Legitimate work at home opportunities need to make money, therefore they are not going to ask you to sell a product that is low in demand. Is the product something people use right now? Is the price reasonable?



6. What types of methods would you use to market? Any company that tells you to snail mail or email about the opportunity is most likely a scam. Because reputation is so important for an online business, a legitimate work at home opportunity is not going to risk jeopardizing its good name by practicing illegal marketing methods such chain letters, spamming, or mass mailing.



7. Do you have to pay to do a regular job? There is a difference between a business and a job. If the company is asking you for money up front for a job you could apply to do for free walk away from the opportunity.



Legitimate work at home opportunities are not necessarily few and far apart; you just have to make sure that the company youre interested in working with is genuine before signing up with them.

Corporate Instant Messaging Presensoft’s Business Instant Messaging Boosts Business Productivity!

Communications technology has increased at a frenetic pace in the last two decades. With innovations such as email and voice mail becoming wide boost and indispensable, many businesses are now looking for the next big innovation to make business communications even more efficient, affordable and effective. One technology that has taken hold in the business world is instant messaging (IM). IM, once seen as a technology used by teenagers to talk with friends and family has lastly become mainstream in the business world. Unfortunately, while this technology has many positive attributes, one downside is security. However, with Presensoft’s business instant messaging, you can use the full power of IM and overcome practically all security concerns.

Presensoft’s Business Instant Messaging Boosts Business Productivity
One of the reasons that business instant messaging has taken hold is due to the boost in productivity, as well as the many opportunities available when IM is implemented in a business environment. First off, you can instantly boost productivity in your organization with intuitive instant communication. Forget about killing time with email or voice mail, an associate in your organization can be reached immediately and a two-way conversation can take place without having the lag time of replies

For business looking to boost their sales and customer support, business instant messaging can enhance their service, making it more convenient and affordable. No matter where your business associates are located, you can instantly communicate with them.

Presensoft’s Business Instant Messaging is the Most Secure Product Available
Since business instant messaging uses public clients such as AOL AIM, MSN Messenger, Yahoo Messenger, ICQ, etc, security can sometimes be compromised. For those businesses using public clients on their network, you don’t want to take the risk of compromising them. With Presensoft’s business instant messaging, you can use public IM clients without any worries about security. Presensoft has revolutionized the industry, with the first and only fully encrypted and authenticated solution for the most advanced secure instant messaging available. Presensoft’s business instant messaging includes features such as: logging, virus and malware protection, encryption and identity verification.

With great features, incredible convenience and affordability, it is no reason why many businesses are implementing IM into their organization. With Presensoft’s business instant messaging, you can receive all the performance without any of the security concerns. Presensoft’s business instant messaging is the perfect product to help your organization bring public IM clients into your workspace.

Email Server Software Windows Server Monitor

Server Monitor Software is one of the base component of Server Management. Because Server also requires someone and something to continuously monitor the status of Managed Server Management. Performance secret of Windows Server comes with the right tools should use by Administrator. In Market everyday new Server Monitoring and Management tools are coming and it’s hard to decide which one is best.

And you are looking for complete solution to monitor your Windows Server Management.



Then the answer of your Question is use Admin Town Windows Server Monitor to check the Performance and Status of your Server Management System. Admin Town Windows Server Monitor is all in one solution to all your networking problems because it just not only monitor your server management but also sends alerts to your cell phone and e-mail.



AT Server Monitor will closely monitor your servers and notify you of failures or performance problems and instantly notify you to minimize business impact. Powerful, Simple, Elegant AT Server Monitor is a powerful utility that can save you time and money making sure your critical application and services are always available. Simple software design requires no manuals to read, setup process only takes a few minutes at the most. Elegant intuitive interface stays out of your way while providing monitoring in the background with very little footprint.



AT Server Monitor gives IT administrator the ability to pro actively monitor critical health and performance parameters such as Windows Services, CPU usage, Disk Usage and Memory Usage. Alerts are sent instantly to one or more email addresses or to cell phones. ITA Monitor works on all Windows platforms. Application is very easy to install and configure. Unlike other applications AT Monitor is unique and more efficient since it gets instant event driven information directly from the operating system.



AT Server Monitor provides intelligent monitoring tools to help prevent server outages. Deploy and configure it in minutes. Server reboot is not required. With AT Server Monitor, you'll always know the status of your Server Management, no matter where you are. AT Server Monitor is a utility that all Microsoft Windows Administrators will find it extremely useful. Keep your servers running and users productive. Get summary reports in email.



Here are list of additional functionality of AT windows server monitor:



CPU utilization: Constantly monitor CPU utilization. For example: If CPU is at 80% or more for 5 or minutes send an alert



Memory utilization: Watch your memory usage. If memory utilization reaches pre defined limit send an alert



Disk Utilization: Actively monitors all logical disks on your server. For example: if free space on C drive reaches 500 MB send an alert



To take the free trial of Admin Town Windows Server Monitor visit: http://www.admintown.com

Bulk Mail Sender Simple Ways To Reduce Spam

Spam or unsolicited electronic mails are common features in our inboxes when we try to access or read our mail boxes online. The sources of these mails are usually product or service providers who want to advertise themselves through the website without your consent. They employ the service of softwares or robots to generate email address randomly and send these mails in bulk to all recipients.

Most robust web portals with mail servers such as Yahoo, Google mail, MSN have built in applications on their website whereby such mails are not received in the inbox but are diverted into a special box meant for unsolicited mails. This application is not entirely foolproof as some spam mails still manage to find their way into the inbox of the user. Spam mails are loathed by every web user because apart from the time that it causes to be wasted it could infect and damage your system with computer viruses not to talk less of infections that could breach your financial security.

Since eliminating spam mails can not be achieved out rightly reducing its menace is an alternative worth considering. One method being used to reduce spam mails is the challenge response system, this application also known generally as anti-spam software is designed to transfer the workload from the receiver of the mail to the originator of the mail. The trick behind this system is that the sender of those unsolicited mails would not have the time to start sending confirmation for million of mails he has sent out whereas a recognized sender could do so because he really needs to get across to you and could afford the time to reconfirm his intention.

One other strategy being adopted by some user to reduce the level of spam mails they receive in their inbox involves setting up a disposable email address which is normally used for registering on some web sites which are not really important so that mails come from them or their affiliates you can't be bothered by them. In addition, to this tip it is also advisable not to leave your email address on a website or an online forum because information submitted here are not really kept in confidence but will either be given to affiliates, sold to spammers or web application devised for such will capture and send your mailing address into a database for use in spamming. Technically it is possible to encrypt your email address so that unauthorized users can not gain access to it but to tread on the safe path avoid publishing your mailing details on forums.

In the event whereby all efforts are sanitising your mail box from spam mails fails all you need to resort to is filtering your mail box. This system implies activating a set of rules normally integrated into the web design of most popular mail servers on the internet. On the other hand, you could purchase an online internet anti virus software which filters your mails before it gets to the mail server.

Dhruv Patel is an affiliate marketer. He is a happy DreamHost

 

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